AI Video Chatbot Support

Interactive AI Support Trained on Your Video Content

Enhance Customer Experience with AI Video Chatbots

Transform your customer service with AI Video Chatbot Support, combining the personal touch of video with the efficiency of AI support. This innovative tool offers real-time AI support interactions, enabling businesses to provide personalized support, answer questions faster, and improve customer satisfaction.

Features include:

  • Custom AIĀ support integrated right into your videos
  • AI is trained on video content &Ā other resources you feed it
  • Chat can be in whatever language your customers require.


video support

...your way

AI Support, Integrated into your Videos

Support is just a click away with an intelligent custom AIĀ chatbot built right into Braiv Player.

  • Easy access for viewers to access support &Ā ask questions
  • Chatbot avatar customised to your brand &Ā personality
  • Perfect for online education &Ā and pre-sales support

Trained on your video content...and more!

AIĀ video support is trained on your video content and any other resources you provide it.

  • Customised support on a per-video basis, or holistically
  • Provide documents &Ā links to train the AIĀ video support
  • Make sure your customers never have questions unanswered

Customise the support journey...and language

Build out custom, per-video chat sequences, or build templates to use across multiple videos.

  • Provide customer prompts &Ā suggestions to support viewer questions
  • Automate the handoff to human support if required or requested
  • Provide support in whatever language your customers choose other exciting features!



This is only the beginning...

We have a BIGĀ vision for what we want Braiv Player andĀ our platform to become. Join us on our journey as we shape the future of online video andĀ global engagement.


The worlds simplest online customisable video player

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Current stage

The worlds first multi-language online video player

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June '24

AIĀ generated video captions, and localisation

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Q2 '24

No-code automations for video translations &Ā social sharing

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Q3 '24

Cross-platform analytics &Ā data integrations

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Q4 '24

AI generated marketing insights &Ā translation API's

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Ready to take your online videos to the next level?

Frequently asked questions

How does AI video chatbot improve customer service?

By offering personalized and efficient support through video, AI chatbots can significantly enhance customer satisfaction and engagement.

Can the chatbot recognize and adapt to customer emotions?

Yes, with sentiment analysis, the chatbot can detect customer emotions and adjust its tone and responses accordingly.

Is it possible to customize the appearance of the video chatbot?

Absolutely, you can customize your AI video chatbot's avatar to align with your brand identity and customer expectations.

How can AI chatbots handle complex customer issues?

AI chatbots are equipped with advanced problem-solving capabilities to address common issues and can seamlessly escalate complex cases to human agents.

What are the privacy considerations for using video chatbots?

Privacy is paramount; our AI video chatbots are designed with secure protocols to protect customer data and ensure compliance with privacy regulations.